How to Create a Subscription

In Union, a Subscription is a pass type that auto-renews. Be sure to check out our video tutorial! *Additional video tutorials linked below!

Build a Subscription

Steps to Complete

Visual Support

  1. From your admin dashboard, choose Pricing > Subscriptions.

  1. Click New Subscription.


Name: Give your subscription a descriptive name. This is the most prominent thing your customers will see when they're trying to decide what to purchase.

Description: Clarify the subscription in a little more detail. Many customers will be accessing your Union site from their phones, so strive to keep descriptions short and to the point.

Tag "Include in Order Confirmation" if you would like the full description to be included in the order confirmation email.

Price: The recurring price for the Subscription. Subscriptions in Union must have a price greater than zero, but you can set additional rules around discounts and trial periods.

Initial Price:

  • Same as Normal: Select if your price is to remain constant.
  • First Period Discount: If you would like to offer a discounted starting price. A discounted example could be, $79 your first month and $99 each month after.
  • Free Trial Period: Select this option if you would like to offer a free trial period before the subscription billing begins. Once the trial has ended, your customers will automatically be charged the subscription's initial price.

Time-based Discounts: Discounts offered within a period. This can come in handy if you want to offer an early bird discount.

Re-billed every: How frequently a customer is charged. For example, 1 Month would mean the customer is billed monthly.

Tagging "User Can Cancel" will allow students to cancel their subscription on their Union account.

Registration Types: Define what types of Registration this subscription allows access to. For example, useful if you are trying to build a subscription that only allows access to Livestream performances and Replays, but not In-Person classes.

Registration Limits:

  • Unlimited Registrations means the subscription can be used to access an unlimited number of classes and events until it is canceled or expires. 
  • Limited Registrations, entering a number greater than 0 into the Limit box, allows customers to use this subscription a limited number of times before the next billing period. The unlimited subscription will still only grant access to the Registration Types checked above.
  • Advanced Limited Registrations, then customizing rules for each Registration Type checked above allows customers to have unlimited or limited number registrations by Registration Type. e.g. 2 in-person registrations and Unlimited Replays.

Access Limits:

  • Purchase Limit: Maximum number of times this can be acquired by a customer.
  • Issued Limit: Limit the number that can be issued or purchased.
  • Requires Access Code: Requires a code to be entered during purchase to access.
  • Set valid range after first registration: Set valid period after first registration, not at purchase.
  • Post purchase registrations: After purchase, redirect to a registration page.

Bonus Pass: A pass that is added which serves as a bonus when a customer purchases the subscription. Also automatically renews along with the subscription!

Event Categories: Choose which types of events and replays this subscription can be used to access

Revenue categories: A great way to group revenue in a report that can cross different passes, subscriptions, and payment plans. Learn more about Revenue Categories.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.