Subscription Edit Types

Union provides you with the ability to customize a customer's subscription to suit their specific needs. However, there are certain rules that can be modified, including registration types, registration limits, and event categories.

Editing a Subscription Price

If you're looking to change the total amount a customer pays per subscription, you can click Edit against the customer's subscription. Once saved, the charges will apply to all future payments and will be reflected in their billing cycles (i.e. monthly).

Edit a Billing Period

You can update a customers subscription billing dates by clicking Update Billing Cycle. Choose the option, Change Billing Cycle, and use the date selector to apply the specific date.

Special Edits and Mass Edits

Please be aware that any special modifications made to a customer's pass or subscription will exempt them from any future bulk edits applied to the original pass/subscription. However, you will always receive a notification if there are pass or subscription holders not affected by the changes for easy access to update those accounts.

We hope this guide helps you efficiently manage customer subscriptions in Union. support@union.fit. We're here to help!