How Access Codes work

Access Codes allow you to sell special deals online that not everyone can see. This is a great way to offer discounts to special subgroups of your customers. You can create a special Pass or Ticket, protect it with an Access Code, and share that code with specific people.

Creating Access Codes

For a Pass:

  • On the Pass Builder screen, check the box that says "Access Code Only." An empty text field labeled "Access Code" will appear.

  • Type whatever string of letters and numbers you'd like into this text field.

  • Save the Pass normally.

For a Ticket:

  • On the Ticket Builder screen inside a particular Event, locate the "Access Code" text field and type whatever string of letters and numbers you'd like into this text field.

  • Save the Event normally.

Sharing and Using Access Codes

Method 1:
Send your customers the string of letters and numbers you put into the Access Code field, along with a link to the Event you would like them to register for. Your customers will need to click the link to the Event, then click register, and on the next page they'll see the option to enter an Access Code. Once they enter the string you sent them here, the Pass or Ticket protected by the Access Code will become visible.

Method 2:
If you have created a Pass (not a Ticket) protected by an Access Code AND you would like people to buy it without registering for a particular Event, navigate to the Passes Admin screen, find the appropriate Pass, and open the options dropdown menu on the right side of the screen. Then click "Public URL." Copy this URL and send it to your customers as a link. When they click on this link, they will be guided right through the checkout flow without having to make any choices or input any codes.

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