Order Report

Union's Orders report (Reports -> Sales -> Orders) provides insight into three types of transactions over a given time period in your org's time zone. You can filter by order types (all orders, refunds, transfers), specific locations and payment methods. Transactions are displayed in the Orders report immediately (without delay).

*transfers are miscellaneous transactions between your org and Union, usually Video Usage fees

  • Gross Revenue: any non-free pass, subscription, payment plan order
  • Refunds: returned funds, sometimes directly tied to passes, subscriptions or payment plans
  • Revenue: Gross revenue

Specific transaction details (including a more specific breakdown of fees) can be found by emailing yourself an export of the Orders report.

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