Automated Email Previews: Registrations

In Union, customers have the option to purchase a pass upfront and choose a class at a later time. Here's a preview of the automated registration emails they'll receive. You can also experience these emails by registering yourself, just follow our video tutorial guide!

What's in Each Registration Email:

• Order number, registration date, and time.
• Details about the registered class (including direct links and location for in-person classes).
• A registration.ics file to add to their digital calendar.
• Links to view and sync all registrations.
• Description of the pass type used for the booking.

Livestream Registration Email:

In addition to the above, a livestream registration email also includes a link for customers to access the re-stream after the class (provided there were no major interruptions).

Video Call Registration Email:

For video calls (e.g., Zoom), customers can join directly from their email. Please note that by default, this link becomes active 5 minutes before the class. To customize this, check our support article.

In-Person Registration Email:

If a customer registers for an in-person class, they'll receive an email with the location details. Users can click or tap to view the location on their preferred mapping service.