Automated Email Previews: Cancelation
Here are different types of cancelation emails your students may receive.
Registration Cancelation with a Pass
If you or your student cancels a registration where a pass was used (i.e. drop-in or 5 class pack), the registration is automatically put back onto your customers pass so they can use it towards a future performance. Visit our video tutorial if you'd like to enable the silent (cancel) feature for you or or admins to use.
Registration Cancelation with a Subscription
If a customer has a subscription that is unlimited registrations, here is the email they may receive.
Subscription Cancellation Email
When a user or admin cancels a subscription pass type (i.e. auto-renew), here is a preview of the automated email Union will send.
Performance (Class) Cancellation Email
If an event or performance is canceled by an admin or teacher, be default, an email confirmation will be sent. Here is an example of an automated email they may receive.