Customize Your Email Settings
To edit your email settings, click the gear icon in the upper right hand corner and click Email. To see some of this in action, please visit our video tutorial here!
Emails to Attendees
Union offers the ability for you to control what emails your students receive when they purchase a subscription.
Subscription Renewals to Members: This will send a notification when the subscription has renewed. If you enable this setting, here's an example of what your members will receive.
Subscription Management Info in Order Confirmation: provides additional text letting your customers know they have purchased an auto-renewing subscription during their initial purchase. There is also a direct link if your customers need to make any changes to their subscription. Union strongly urges clients to keep this setting on due to new automatic renewal laws (ARL). Due to each state having different clauses, we advise that you check what the ARL are for your state. Please visit our support article for more details.
Email Copies to Admins
Out of the box, Union does not include blind carbon copies of emails to admins in your org. However, if there are certain emails you and your team would like to receive you can choose which ones here!
*All team members who hold Union's default admin role will receive these emails. If there are some members who do not require these, please visit our video tutorial on how to create a custom role.
*If you have enabled, Enable Email Copies of Appointment Registrations, this will send an email notification to each each teacher when an appointment is booked. When this is NOT enabled, when an appointment is booked, only the schedule teacher will receive a notification.
Additional text appended to
You can add additional text for all Orders, Registrations, Registration Cancellations, Invitations, and to all Leads.
Given that this text will appear in email, we suggest not including images and keeping the formatting as spare as possible.
Know that you can always proof your emails that are automatically sent out by registering yourself for a class and/or attach a pass to your account as a comp. For a general summary, any additional text added, will append below Union's automated message. Here's an example of a registration email that has custom text added!
If you would like to see previews of Union's automated emails, please see the support articles below!
Automated Email Preview: Orders
Automated Email Preview: Registrations
Automated Email Preview: Cancelations