Self-Service Check-In Settings
By default, a registration will automatically be marked as Redeemed (Checked-In) 4 hours prior to the class starting. If you would like to adjust the time frame, this can be done in your Settings > Registrations. This feature is in tandem with your waiver settings. Depending how your waiver settings are set, this may affect your check-in settings below.
Customers will automatically be checked in if they register
The amount of hours added here will be the time before someone can self check-in whether they register online, the app, or the front desk. Rather than needing to self check-in each time at the front desk, when they scan the QR Code or use the Self-Service Check-In Kiosk, they should be marked as redeemed!
Customers can self check-in prior to
You can choose when a self-service check-in student can be considered "checked in". A common example could be a late student. Depending on your settings, your student can automatically check-in or will need to check-in with the front desk after the class has completed.
Performance Starting Setting |
Performance Ending Setting |
|---|---|
| Can only check-in before the class starts. | Can check-in before the class ends. |
| Use Case: QR Code and Kiosk will only be accepted before the class starts. | Use Case: The student is (2) minutes late and scans the QR code. The student is now checked in. |
An elevated team member will need to click "Check-In" against the class if the customer was unable to use the self-service check-in or if they forgot to self check-in.
Listed on the check-in kiosk
This setting allows you to choose which performances will show on the kiosk for students to register or check-in.
In the kiosk, customers can search for themselves and check-in if they have a valid pass
Enabling this setting will allow customers with an existing subscription or pass to be able to search for themselves in the kiosk and check-in for a performance.