Day of Union Video Call

Here is a helpful checklist to ensure you're prepared for your Union Video Call! We've also included tips, tricks, and reminders while using Union Video Call! For any questions, please reach out to 

1. Set your Space 

Take some time to set your surroundings. Whether you need a yoga mat or simply sitting at a desk. Be sure you have all the props you need for your class.

2. Setup your Gear

Grab the device from where you will be hosting your class from (i.e. desktop or laptop) and add any adapters (i.e. phone charger, ethernet). 

Connect your audio to your device like your bluetooth earbuds or wireless mic. 

Go to Google Chrome and sign-in to you Union account.

You should see your performance (or class) in your  Upcoming Sessions.

3. Union Video Call Test

15 Mins before your class is set to begin, you should see the  Check-In button change to View Video Call. Click View Video Call when you're getting closer to begin your class. 

We cannot stress this enough, but you (and your students) must click  Allow permissions to use your microphone and camera. You will not be able to start your class if these have not been accepted.

Once you accept, you'll then be presented with the video call setup page! Consider this your green room where you can use the video view to ensure your space is in view for your customers. 

Next to your video, you'll be able to see a snapshot of the performance name, date, and time. We've also included a section that shows your internet connection strength. If it is not green, we would recommend troubleshooting your internet or quickly changing your registration (attendance) type if class is close to begin.

If you have a HD camera connected to your device, you can choose which camera should be used. Then, make sure you're connected to your preferred microphone and Speaker.   *Note: Currently this is only supported if using Chrome.

You also have the option to  Record the class! Leave this setting enabled if you would like a replay to be produced.  If you are choosing to record, Union has added the feature for you to Record Presenter Only. This can come in handy if you'd only like the teachers recording to be visible for the replay!

Once your settings have been established and you are ready to BEGIN your class, click Start Video Call. *NOTE: If you don't see Start Video Call, please try zooming out a little (click the three dots in the right corner of Chrome. Next to Zoom click + or -).


Only click Start Video call when you’re ready to begin your class. Currently, starting a video call begins the performance and recording. A single replay can be associated with a performance. Meaning, you cannot choose WHEN a recording can begin.

In other words, only click Start video call when you are ready to begin your class. Please DO NOT start your video to do a test run and then leave the call. Instead, use your video call startup page (image below) to confirm your video is in frame and your preferred audio source is connected. When you "Leave" and "Rejoin" (and there is no one in the call), the replay that is produced is only of you joining the call and leaving. Your class wouldn’t be recorded because this also ends the performance. You and your students will not be able to join the call. Union is working on this and will provide any updates in your bell notification (gradient tool bar).

Inside Union Video Call

Below your video, we've added quick task buttons to control your audio, camera, ability to Screen Share, Chat, and end video call. Here you can also keep an eye on your internet connection and confirm what camera and audio devices are being used. Please visit Inside Union Video Call if you would like a refresher on the features that are offered during your class.

Leave/End Call

Once your class has completed, click the Red Phone icon to End the Call. You will be prompt to Leave or End For All. *Ending the video call will stop recording your class. Choose End For All if the class is truly over. 

If there are other members in the call, you can choose LEAVE in cases where you will need to re-join the class. Because there are members in the call, your class should still remain active and the recording will continue.

Duration Warning

Currently, you can go over 30 mins past your scheduled class before the call will automatically end. Union gives you a warning at the 25 minute mark.

To learn how to view your replay, visit View your Union Video Call Replay.

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