Settings for Online Events & Replays

Union allows some customization for your online events! To edit these rules, visit your Union  Settings > Online Events.

Chat

By default, Union enables the chat feature so you and your students can communicate during a livestream or a Union Video Call. You have the option to disable this in your settings.

Enable Feedback

When a livestream or replay has ended, your student will be provided the option to leave feedback! To learn more about where to locate your feedback, please visit our support doc here! By default, Union has this feature ready out of the box but you can turn this off in your settings.

Minutes before a Session Start Livestreams/Video Calls

By default, Union allows students to enter 5 minutes before a livestream or video call as long as the stream or video call has begun. If you would like to adjust this, you can do so on these lines here! 

Hours after registering any replay can be watched

By default, when a customer registers for a replay from your replay library, they will have 48 hours of access. Feel free to adjust this setting if you prefer to offer a longer or shorter access period!

External URL Label

When your student registers, views, or receives email confirmations for a performance that is an external video call (e.g., Zoom or Google Meet), they will see these options:

You can customize some of this language to say something like "Zoom Call" or "Google Meet."

Replay Navigation Name

You can edit the grey navigation name on your org page. Please visit Replay Navigation Name for more details.