Feedback Report
Customers are presented the option to leave feedback after a livestream or a replay. They are presented with the option to rate the teacher, the video, and audio. We also allow space for them to type in any additional comments!
To locate your orgs feedback reports following this path; Reports > Feedback
You can refine your search by using the filters to search for specific teachers, events, specific replays, and a specific date range!
For more insight, click Details next to the performance. You can then view all of the comments and scores left by your customers!