Unpaid Orders/Pay Later
This feature in currently in beta and may not be available for your organization. Please reach out to support@union.fit to enable this feature.
A few rules about Pay Later:
- It only works in the register, customers cannot choose to pay later when checking themselves out
- It only works for non-free orders, so make sure to select the type of service (drop-in, pack, etc)
- Unpaid orders will not show up in the totals on your dashboard or in your orders report
- There is a new Unpaid Orders report in Reports -> Sales -> Unpaid Orders
- Customers will receive an email both when the initial order is placed and after it is paid
- Only the unpaid order can be used to to Collect Payment. You cannot add or change the unpaid pass. Please visit Union's process on how to upgrade a pass.
Sometimes, rather than collecting payment from a customer in advance, you'd like to book them for a service and collect payment after the service is provided, commonly for things like appointment-based services.
In the register, you now have the ability to choose 'Pay Later':
When you view an Unpaid order, you'll have the option of collecting payment:
You'll then be taken back to the Register to complete payment:
