Getting support as a teacher or admin

At Union, we're committed to providing top-notch support to teachers and studios. We understand that everyone needs a helping hand from time to time, and we're here to assist you every step of the way.

To make your search for information smoother, we highly recommend utilizing keyword searches within our extensive helpdesk. We cover a wide range of topics to ensure you find the answers you need. Additionally, our video tutorials are conveniently integrated into the related articles, making it even easier to access the information you're looking for.

If you prefer a more direct approach, don't hesitate to get in touch with us. You can click the 'support' button located in your user navigation bar, or simply send an email to

We understand that sometimes connecting with a live person can be the most effective way to resolve your query. That's why we offer weekly group office hours. You can book a group session by clicking the support dropdown menu.

Rest assured, when you reach out to us, you'll be greeted by a dedicated member of our team. We strive to respond to your inquiries within 24 to 48 business hours. Our business hours are as follows:

  • Monday/Tuesday/Thursday: 8 AM - 10 PM EST
  • Wednesday/Friday: 8 AM - 7 PM EST
  • Saturday: 10 AM - 2 PM EST
  • Sunday: 10 AM - 3 PM EST

Thank you for choosing Union. We're here to support you on your journey!

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