How To Setup Verifone Card Readers

Taking payments in-person in Union is as easy and modern as the software itself. You can swipe cards as you do today, let users enter in their PIN when using a debit card, and use newer payment options like Apple Pay and Google Pay.

To get started, contact us to order the readers you need. We find that most studios do just fine with one, but if you have multiple entrances or have multiple customers paying at the same time reach out and we'll your orders shipped to you. Once your order is placed, it typically takes 2-3 business days to receive your readers.

Now, let's set them up for use in Union.

First, remove the items from the box and packaging. You should have three things: the reader itself, the power cable, and the data cable, like so:

Plug in the data cable to the reader by removing the cover on the back, plugging it in, and replacing the cover:

Now, connect your power cable into the data cable and plug in:

Next, you'll choose how you'd like to connect your reader to the Internet. You can plug directly into Ethernet if that's handy, or you can connect over WiFi. To connect over ethernet, just plug your cable into the 'ETH' port on the other end of the data cable:

If you'd like to connect to WiFi, wait a minute or so after powering up and you should see a screen like this, just touch the 'Connect to Wi-Fi' button at the bottom of the screen:

Select your network and enter the password:

Password entry is like the old days of dialing letters from phone numbers, or like ye olden days of pre-smarthone texting with T9, just push the number multiple times to sequence through the letters on it.

Once your wifi is configured and working, you'll get a code on your reader like so:

Time to fire up your computer or phone and login to Union. Go to Events -> Locations, and Edit the Location this Terminal will be located at:

Go to the bottom of the page and click 'Add Card Reader':

Give your Reader a name that makes sense to you, like 'Front Desk' or 'Studio B', and type in the code that's on the Reader under Registration Code:

You should get a message that the Reader is good to go:

And now login to Union and go to the Register. Select the Location and Reader that you're using:

The Reader looks like this when it's ready to accept payments:

If you'd like you can read more in-depth troubleshooting docs, or if you have any questions please contact Union Support.

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