Auditing Union & Stripe

Union currently utilizes Stripe to process payments, refunds, and charge video usage fees. 

We've entered an era where we have unlimited access to virtual content and stamping dollars to orders has taken on a new perspective. If you're wanting to understand more about the deposits to your bank account, we recommend using the following formula to audit all-time payouts from Union.

Stripe payouts total (all bank payout amounts to date) + running Stripe balance (found in Stripe only) = Net Revenue (in Union's Sales by Revenue Category report)

Union continues to do research on how we can better showcase what orders are being attributed to each payout you receive from Stripe.

Stripe Side

In most cases, Union has set your Stripe Payout Schedule to every 2 business days which is the fastest option. This means "... payments received on a Tuesday are paid out by Thursday, and payments received on a Friday are paid out by Tuesday."

Prior to being paid by Stripe, your org's Stripe balance is viewable from Union by visiting Settings > Payments > Stripe Account. *To continue, Stripe will text you a 6-digit verification code. 

Your dashboard will show you money that's On the way and Not paid out yet.

  • On the way: Earnings that are on the way to your bank or debit account. They typically arrive in 2-3 days.
  • Not paid out yet: Money you've earned (not including pending). Once it's been paid out on (Union), you'll receive it in 2-3 days.

Below, you'll see your payout transactions. 

  • Payout from Union (Settled): Total paid to or pulled from your account - what you should see on your bank statement. 

The time of day Stripe finalizes this balance and initiates the next payout can unfortunately vary and is dependent on potentially more than a few factors including suspected fraud, chargebacks, larger refunds, and bank holidays. In most cases, your Stripe balance is finalized at midnight UTC.

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