Revenue Settlement via Stripe
Union currently utilizes Stripe to process payments, refunds, and charge video usage fees.
Union's Orders report (Reports -> Sales -> Orders) provides insight into three types of transactions over a given time period in your org's time zone:
Orders: any non-free pass, subscription, payment plan order
Refunds: returned funds, sometimes directly tied to passes, subscriptions or payment plans
Transfers: miscellaneous transactions between your org and Union, usually Video Usage fees
Transactions are displayed in the Orders report immediately (without delay).
Specific transaction details (including a more specific breakdown of fees) can be found by emailing yourself an export of the Orders report.
In most cases, Union has set your Stripe Payout Schedule to every 2 business days which is the fastest option. This means "... payments received on a Tuesday are paid out by Thursday, and payments received on a Friday are paid out by Tuesday."
Prior to being paid by Stripe, your org's Stripe balance is viewable from Union by visiting Settings -> Payments -> Stripe Account
The time of day Stripe finalizes this balance and initiates the next payout can unfortunately vary and is dependent on potentially more than a few factors including suspected fraud, chargebacks, larger refunds, and bank holidays.
In most cases, your Stripe balance is finalized at midnight UTC.